We are aware of how important it is to protect personal data. That is why we make every effort to protect your privacy and the data provided to us. We carefully select and apply appropriate technical measures, in particular those of a programming and organizational nature, ensuring the protection of processed personal data. Our website uses encrypted data transmission (SSL), which ensures the protection of your identifying data.

Our Privacy Policy contains all the most important information regarding our processing of your personal data.

2. WHO IS THE ADMINISTRATOR OF THE WEBSITE?

1. The Administrator of the website www.forfresco.com is DeFelt sp. z o.o. with its registered office in Wrocław at ul. Rakietowa 35, 54-615 Wrocław, entered into the register of entrepreneurs kept by the Regional Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register under KRS number: 0001102704, NIP: 8943235100.

3. DEFINITIONS

1. Personal Data Controller – the entity indicated in point 2 above, also called as Administrator, which determines the purposes and methods of processing personal data and is responsible for this processing.

2. Cookies – small files sent from the server to the browser, which contain information that is necessary or facilitates the use of the services offered by us on the Website.

3. Personal data – means information about identified natural persons.

4. Website – www.forfresco.com .

5. Services – services provided by transferring data at the individual request of the service recipient, sent and received by using devices for electronic processing, including digital compression, and data storage, which is entirely transmitted, received or transmitted via a telecommunications network within the meaning of the Act of 16 July 2004 on Telecommunications Law (Polish law).

6. Agreement – an agreement for the provision of services by electronic means concluded between the user and the service provider.

7. Processing of personal data – any activity performed by the Personal Data Controller on personal data, e.g. recording, collecting, storing, developing, changing, sharing, deleting and copying personal data.

8. Privacy Policy – ​​this document defining the privacy policy and the policy of using Cookies on the website.

9. GDPR – means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), commonly referred to as: GDPR.

10. EEA – free trade area and common market, includes the countries of the European Union and the European Free Trade Association (EFTA), with the exception of Switzerland.

11. User – any natural person using the Website.

12. Service Provider – DeFelt sp. z o.o. with its registered office in Wrocław at ul. Rakietowa 35 , 54-615 Wrocław, entered into the register of entrepreneurs maintained by the Regional Court for Wrocław-Fabryczna in Wrocław, 6th Commercial Division of the National Court Register under KRS number: 0001102704, NIP: 8943235100.

4. PERSONAL DATA

What legal act regulates the processing of your personal data?

Your personal data is collected and processed by us in accordance with the provisions of the GDPR and the Act of 10 May 2018 on Personal Data Protection (Polish law).

Who is the Personal Data Controller of your personal data?

The Personal Data Controller of your personal data is: DeFelt sp. z o.o. with its registered office in Wrocław at ul. Rakietowa 35 , 54-615 Wrocław

In matters concerning your personal data, you can contact us by:
– e-mail: contact@forfresco.com
– traditional mail: ul.Rakietowa 35, 54-615 Wrocław

5. HOW DO WE PROCESS YOUR PERSONAL DATA?

What personal data do we process and for what purposes do we process it?

As part of the Service, we offer you various services for which we process various personal data, based on various legal bases.

In each case where your personal data is related to a legal dispute or administrative proceedings (as the subject of such proceedings, is related to evidence in the case or when you are a participant in such proceedings, in particular as a party), your personal data will be stored additionally for the period until the final or binding conclusion of such proceedings.

Voluntary provision of personal data

Providing the required personal data by you is voluntary, but is a condition for us to provide services to you within the Service.

Recipients of personal data

In order to ensure the highest quality of services, some of your personal data is processed on our behalf by third parties. We select these entities with the greatest care, subject them to audits and oblige them to comply with the provisions contained in Article 28 of the GDPR.

Automated decision-making (including profiling)

The Personal Data Controller does not make decisions in an automated manner and does not use any form of automated processing of personal data, which involves the use of personal data to assess certain personal factors of a natural person, in particular to analyse or forecast aspects concerning the performance of that natural person’s work, their economic situation, health, personal preferences, interests, credibility, behaviour, location or movements.

It is possible to transfer users’ personal data outside the European Economic Area (EEA) provided that an adequate level of protection of Personal Data is ensured, which will be determined in particular through cooperation with entities processing personal data in countries:

– in respect of which an appropriate decision of the European Commission has been issued,
– standards of contractual clauses issued by the European Commission are applied,
– binding corporate rules approved by the relevant supervisory authority are applied,
– in the event of transferring data to the USA – cooperation with entities participating in the Privacy Shield programme approved by the European Commission.

Will we transfer your personal data outside the EEA or to an international organisation?

6. WHAT RIGHTS DO YOU HAVE IN CONNECTION WITH OUR PROCESSING OF YOUR PERSONAL DATA?

Under the GDPR, you have the right to:

● request access to your personal data
● request rectification of your personal data
● request deletion of your personal data
● request restriction of the processing of your personal data
● object to the processing of your personal data
● request transfer of your personal data

If you submit any of the above requests to us, we will provide you with information on the actions taken in connection with your request without undue delay – and in any case within one month of receiving the request.
If necessary, we may extend the monthly period by another two months due to the complex nature of the request or the number of requests.
In each case, we will inform you within one month from receiving the request about the extension of the period and provide the reasons for the delay.

The right to access personal data (Article 15 of the GDPR)

You have the right to obtain information as to whether we process your personal data.
If we process your personal data, you have the right to:

● access your personal data,
● obtain information on the purposes of processing, categories of personal data processed, recipients or categories of recipients of such data, the planned period of storage of your data or the criteria for determining this period, your rights under the GDPR and the right to lodge a complaint with the President of the Personal Data Protection Office, the source of such data, automated decision-making, including profiling and the safeguards applied in connection with the transfer of such data outside the European Union;
● obtain a copy of your personal data.

If you wish to request access to your personal data, please submit your request to: contact@forfresco.com

Right to rectification of personal data (Article 16 of the GDPR)

If your personal data is incorrect, you have the right to request that we rectify your personal data without delay. You also have the right to request that we supplement your personal data.
If you wish to request that your personal data should be rectified or supplemented, please submit your request to contact@forfresco.com
The right to delete personal data, the so-called “right to be forgotten” (Article 17 of the GDPR)

You have the right to request the deletion of your personal data when:

● Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
● You have withdrawn a specific consent, to the extent that the personal data were processed based on your consent;
● Your personal data were processed unlawfully;
● You have objected to the processing of personal data for direct marketing purposes, including profiling, to the extent that the processing of personal data is related to direct marketing;
● You have objected to the processing of personal data in connection with the processing necessary for the performance of a task carried out in the public interest or the processing necessary for the purposes of legitimate interests pursued by us or a third party.

Despite the request to delete your personal data, we may continue to process your data in order to determine, pursue or defend claims, about which you will be informed.
If you wish to request the deletion of your personal data, please submit a request to the following address: contact@forfresco.com

The right to request the restriction of the processing of personal data (Article 18 of the GDPR)

You have the right to request the restriction of the processing of your personal data when:

● You question the accuracy of your personal data – in such a case we will limit the processing of your personal data for a period allowing us to check the accuracy of this data;
● the processing of your data is unlawful, and instead of deleting your personal data you will request the restriction of the processing of your personal data;
● Your personal data is no longer needed for the purposes of processing, but it is needed to establish, pursue or defend your claims;
● You have objected to the processing of your personal data – until it is determined whether our legitimate interests override the grounds indicated in your objection.
If you wish to request the restriction of the processing of your personal data, please submit a request to the following address: contact@forfresco.com

Right to object to the processing of personal data (Article 21 of the GDPR)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:
● processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by the Personal Data Controller or a third party;
● processing for direct marketing purposes.

If you wish to object to the processing of your personal data, please submit a request to the following address: contact@forfresco.com

Right to request the transfer of personal data (Article 20 of the GDPR)

You have the right to receive your personal data from us in a structured, commonly used machine-readable format and to send it to another Personal Data Controller.
As standard, we will provide you with personal data packed in ZIP/JSON/HTML format. The file is best read by the Google Chrome browser or another dedicated program.
You may also request that we send your personal data directly to another controller (if technically possible).
If you wish to request the transfer of your personal data, please submit your request to: contact@forfresco.com

Can you withdraw your consent to the processing of your personal data?

You may withdraw your consent to the processing of your personal data at any time.
Withdrawing your consent to the processing of personal data does not affect the lawfulness of the processing carried out by us on the basis of your consent before its withdrawal.
If you wish to withdraw your consent to the processing of your personal data, please submit a request to the following address: contact@forfresco.com

Complaint to the supervisory authority

If you believe that the processing of your personal data violates the provisions of personal data protection, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

In Poland, the supervisory authority within the meaning of the GDPR is the President of the Office for Personal Data Protection, who replaced GIODO on 25 May 2018.
More information can be found here: www.uodo.gov.pl/pl/83/155

7. COOKIES AND OTHER INTERNET TECHNOLOGIES

General information

When browsing the websites of the Service, Cookies are used, i.e. small text information that are saved on your end device in connection with the use of the website. Their use is aimed at the correct operation of the websites of the Service.

These files allow us to identify the software used by you and to customize the Service individually to your needs.
Cookies usually contain the name of the domain from which they originate, the time they are stored on the device and the assigned value.

Security

The Cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to get to your devices via Cookies.

Types of Cookies

We use two types of Cookies:

Session cookies are temporary and remain on your computer or device only while you are visiting our Service, until the browser session ends. Such session cookies are deleted when you close your browser.
Persistent cookies are those that remain on your computer or device for a predetermined period of time and are activated each time you visit our Service. Persistent cookies are stored for a defined period of time, which is determined by the parameter contained in the cookie file. You also have the option of manually deleting all or selected cookies.

Cookies are used to adapt the content of the Service’s web pages to your preferences and to optimize the use of websites. These files allow you to recognize the device of the service user and properly display the website, tailored to their individual needs. Cookies are also used to keep statistics that help understand how users use the Service, which allows for the improvement of its structure and content.

We use the following Cookies on our website:

Required Cookies

This category of cookies (usually first-party cookies) includes those that are essential for our website to work, as without them we cannot provide the functionality you need to use this website. For example, essential cookies help to remember your preferences as you navigate the website online, and also support features such as payment transactions.

These types of cookies allow our website to remember choices you make, such as your username, login details and language preferences, and any customisations you make to pages during your visit. They are essential to providing features and services that are specific to individual users.

Analytical Cookies

It is important for us to understand how you use our website, for example, how effectively you are able to navigate around it and which features you use. Analytical Cookies allow us to collect this information, helping us to improve our Website and your experience of it.

Marketing/Targeting Cookies

It is important for us to know when and how often you visit our website and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytical cookies, this information helps us to understand you better and therefore make our site and advertising more relevant to your interests. Some of the information collected by targeting cookies may also be shared with third parties.

The service requires acceptance of cookies upon first entry. Clicking the “I agree” button means acceptance of the use of all cookies. The user has the option of selecting cookies, but the “Required” cookies are required to use the website.

In some cases, the software used to browse websites allows cookies to be stored on the user’s end device by default. Consent to accepting cookies is granted by changing the browser settings that allow cookies to be processed or by expressing consent in the appropriate window on the service. Users can change cookie settings at any time. These settings can be changed in particular to block automatic cookie handling in the web browser settings or to inform about each time they are placed on the user’s device. Information on the use of cookies is available in the settings of individual browsers.

We inform you that limiting the use of cookies may affect the convenience of using the Service, make it impossible to use parts of the website or services available on the website. In addition, it will prevent the Personal Data Controller from obtaining anonymous statistical information used to improve the quality of the website.

Other Internet technologies

In order to conduct marketing activities, create statistics that help understand how users of the website use websites, which allows improving their structure and content, the Personal Data Controller uses the following technologies that monitor actions taken by Users:

1. GOOGLE ANALYTICS – via Google Analytics analytical tools which are administered by Google Ireland Ltd. based in Ireland. The Google Privacy Policy is available at the following link: www.policies.google.com/privacy?fg=1.

2. GOOGLE ADS – Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information about how you navigate the network or the time of using the website may be stored.

3. GOOGLE TAG MANAGER – The Service uses the Google Tag Manager service. The Google Tag Manager service provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Tag Manager is a tool provided by Google used to manage website tags (markers). Google Tag Manager allows us to analyze how the user uses the Service. Google Tag Manager is a domain that operates without the use of cookies and does not collect any information that allows for the identification of specific individuals. However, Google Tag Manager triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If users have opted out of collecting data at the domain or cookie level, they will not be tracked by tags implemented using Google Tag Manager.

4. META CONVERSION PIXEL – use of marketing tools provided by Facebook, which is administered by Facebook Ireland Ltd. The Facebook privacy policy is available at the following link: www.pl-pl.facebook.com/privacy/explanation

5. Links and plugins to social networking sites – the website may use social network plugins, e.g. Meta marked with the commonly known icons of individual social networking sites. For this purpose, a code referring to social networking sites is placed on the site. Content from the site may be sent to such a website of the portal or to this service, depending on the default settings of the user’s browser or individual pages. When using these plugins or links, the user leaves the website. The Personal Data Controller has no control over what data is collected by the provider of plugins or social networking sites and how they are processed.

To view and edit your preferences information collected by the Google advertising network, you can use the tool available at www.google.com/ads/preferences.

We cooperate with a number of providers who may also set cookies on your device on our behalf when you visit our Service, which enables them to provide their services. For more information about these cookies or how to block cookies, please refer to the privacy policies of such providers.